This page explains exactly who answers what: our editorial desk handles questions about what we have written, and the official seller handles anything attached to an order.
Read this first: this site is an independent guide to the Hormovance™ metabolic support formula. We are not the manufacturer, the seller or the brand’s customer-service desk, and we cannot see, change, cancel or refund any order. We publish no telephone number, because we do not operate a phone line and we will not list one we cannot answer.
Email [email protected] if you have spotted an error on a page, want to know where a claim came from, want to suggest a topic, or have a press or correction request. Editorial mail is read Monday to Friday and we aim to reply within two business days. Please do not send order numbers, card details or personal health information to this address.
Anything to do with a purchase is handled by the official Hormovance store that took your payment — not by this website. That includes all of the following:
The fastest route is the support contact printed on your order confirmation email and on the packing slip in your parcel — that is the desk that actually holds your order record. Quote your order number and the email address you paid with. If you no longer have the confirmation email, the official product page carries the seller’s current support details.
Go to the official Hormovance store
The Hormovance guarantee is a 60-day money-back window operated by the seller, and refund requests must go to the seller within that window. We have no role in approving, processing or timing a refund, and we never take payment for the product. Our terms and conditions and privacy policy explain what this website itself does and does not do with your information.
We cannot give medical advice, and we will not try. Hormovance is a dietary supplement, not hormone therapy and not a treatment for any thyroid, pituitary, adrenal or reproductive condition. Persistent or severe symptoms — unexplained weight change, ongoing fatigue, irregular or absent periods, hair loss, feeling unusually cold or hot, a lump or swelling in the neck — need a doctor, not a supplement. Please take those questions to a qualified clinician, and seek urgent care for chest pain, fainting, severe abdominal pain or a suspected allergic reaction.